Better customer services starts with better communication

 

EGroup's Operations Centre is at the heart of our business. Manned 24x7 365 days per year, professional and courteous staff are eager to take your call.

 

Our operations staff deal with various client queries such as;

 

• Rostering and shift changes

• Equipment requests

• Issues Resolution and Escalation

• Emergency Response

• First Aid Support

• Alarm Response

 

We believe the number one key to keeping our customers happy is keeping our employees happy.